All programme fees paid by students are deposited in a trust account managed by Public Trust (www.publictrust.co.nz).

In the event that Kauri Academy ceases to operate for any reason including insolvency or regulatory closure, students are entitled to a refund of the fees equivalent to the remaining tuition that Kauri Academy failed to provide. Remaining tuition fees mean less the 15% administration charges based on Public Trust fee drawdown schedule.

If a student is not granted a visa to study in New Zealand, Kauri Academy will refund all programme fees less the registration fee of $200.

Student Withdrawals and Refunds

This information can be found at: http://www.nzqa.govt.nz/providers-partners/approval-accreditation-and-registration/student-fee-protection/student-withdrawals-refunds/

Domestic Students

Domestic students are entitled to a refund if they withdraw from a programme as per section 234(C) of the Education Act 1989, and if:

• The programme is of three months duration or more
• The withdrawal occurs up to the end of the eighth day of the start of a programme.

The private training establishment (PTE) must refund an amount equal to the sum of the amount paid less a deduction of the lesser of 10 per cent of the fees paid or $500.

Domestic students withdrawing from programmes of less than three months duration should refer to the PTE's refund policy.

International Students

If a student visa has been granted and a student subsequently wishes to withdraw before or after arriving in New Zealand, Kauri Academy will refund fees on the following basis.

Programmes three months or more

• The withdrawal occurs up to the end of the tenth working day of the start of the programme:
• In such cases the PTE may deduct up to 25% of the fees paid, provided the PTE incurred costs to this amount and can justify these costs.

Programmes five weeks or more but less than three months

• The withdrawal occurs up to the end of the fifth day of the start of the programme:
• In such cases, the PTE must pay an amount equal to the fees paid less 25%.

Programmes under five weeks

• The withdrawal occurs up to the end of the second day of the start of the programme:
• In such cases, the PTE must pay an amount equal to the fees paid 50%. However, if two days constitutes the full amount of tuition paid for by the student, the PTE may retain 100 per cent of the payment

PTE's own refund policy

No refunds are provided or withdrawals made after the periods stated other than on compassionate grounds (e.g. death of a close family member, serious illness, accident). All such refunds will be at the discretion of Kauri Academy. Students are required to complete and file a withdrawal form for the processing of withdrawals and refunds.

Kauri Academy will make no refund:

• When a student is required to leave the school for a breach of the rules and conditions of enrolment at the school or has broken a New Zealand law.

• Where a student has been stood-down, suspended or excluded

• Where a student returns home for any reason other than serious illness, accident or death of a close family member

• If the enrolment application is found to be inaccurate in any way and the contract is terminated

• If a student wants to transfer to another school or educational institution

Kauri Academy is required to provide New Zealand Immigration written notice of programme withdrawals made by international students.  The notice shall include the name of the student, the programme and the day on which the student withdrew.

A student permit/visa is conditioned on a student undertaking a particular programme of study at a specified institution. Withdrawing from the programme before it is completed is considered to be violation of that condition.